Коды ошибок Konica Minolta Bizhub C224/284/364 (C1402 - C3726)

Список включает ошибки моделей C224/284/364 и C224e/284e/364e 

 

  • Code: C1402

Description:

FS nonvolatile memory error

<When FS-533 is installed>

When the main power switch is turned ON, malfunctioning of the nonvolatile memory on the FS control board (FSCB) is detected.

Remedy:

  1. Disconnect and then connect the power cord. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. 
  2. Rewrite the firmware. 3 Replace FSCB.

  • Code: C2355

Description:

Transfer belt cleaner cooling fan motor’s failure to turn.
The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.

Remedy:

  1. Check the connector between FM2-relay CN115- PRCB CN13 for proper connection and correct as necessary. 
  2. Check the fan for possible overload and correct as necessary.
  3. FM2 operation check PRCB CN13-8 (REM) PRCB CN13-10 (LOCK) 24-C.
  4. Replace FM2.
  5. PRCB ICP3 conduction check. 
  6. Replace PRCB.

 

  • Code: C2414

Description:

Developing unit/K new article release

The status with the new unit is not cleared after the new developing unit is set.

Remedy:

  1. Reinstall developing unit.
  2. Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary.
  3. Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.
  4. Replace the developing unit.
  5. Replace FRB.
  6. Replace PRCB.

  • Code: C2557

Description:

Abnormally low toner density detected black TCR sensor

When sampling data is determined in TC ratio calculation control, TCR sensor output is higher than a predetermined value for a predetermined number of times in a row even though there is toner in the sub hopper

Remedy:

  1. Perform image troubleshooting procedure if image density is low.
  2. Reinstall developing unit.
  3. Reinstall toner cartridge.
  4. Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary.
  5. Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.
  6. M10 operation check M10 PRCB CN14-13 to 16 20-C 
  7. M6, M7. M8, M9 operation check PRCB CN14-13 to 16 (M6) PRCB CN14-9 to 12 (M7) PRCB CN14-5 to 8 (M8) PRCB CN14-1 to 4 (M9) 19 to 20-C.
  8. If the toner empty sensor and its surroundings inside the sub hopper are dirtied with toner, clean them.
  9. Replace the developing unit 
  10. Replace FRB.
  11. PRCB ICP21, ICP40, ICP41, ICP44, ICP46 conduction check.
  12. Replace PRCB.

  • Code: C2558

Description:

Abnormally high toner density detected black TCR sensor

The TC ratio of the toner determined by the toner replenishment control is detected to be the predetermined value or over for consecutive times.

Remedy:

  1. Reinstall developing unit.
  2. Reinstall toner cartridge.
  3. Check the connector between developing unit-FRB CN13, CN14, CN15, CN16, CN10 for proper connection and correct as necessary.
  4. Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.
  5. Replace the developing unit.
  6. Replace FRB.
  7. Replace PRCB.

  • Code: C255C

Description:

Black TCR sensor adjustment failure
TCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value.

Remedy:

  1. Reinstall developing unit.
  2. Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary.
  3. Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.
  4. M10 operation check PRCB CN14-17 to 20 20-C 
  5. M6, M7, M8, M9 operation check PRCB CN14-13 to 16 (M6) PRCB CN14-9 to 12 (M7) PRCB CN14-5 to 8 (M8) PRCB CN14-1 to 4 (M9) 19 to 20-C.
  6. Replace the developing unit.
  7. Replace FRB. 
  8. PRCB ICP21, ICP40, ICP43, ICP44, ICP46 conduction check. 
  9. Replace PRCB.

  • Code: C2564

Description:

Black TCR sensor failure

TCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value.

Remedy:

  1. Reinstall developing unit.
  2. Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary.
  3. Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.
  4. Replace the developing unit.
  5. Replace FRB.
  6. Replace PRCB.

 

  • Code: C2650

Description:

Main backup media access error

• The re-written data, which has been read out, checked and founded as error, is read out again and found as error.

• The error was found when reading out the counter value.

• MFP detects that the SSD board is not mounted.

Remedy:

  1. Check the connector from SSDB to MFPB for proper connection and correct as necessary. 
  2. Check the harness from MFPB to PRCB for proper connection and correct as necessary. 
  3. Replace MFPB. 
  4. Replace PRCB.
    1. Check that the trouble code “C4802” appears and then display service mode.
    2. Call the Enhanced Security to the screen. 
    3. Touch [Engine Data Backup].
    4. Touch [Engine Data Load mode], and press the Start key.
    5. Select [Yes], and press the Start key again.
    6. Check that the result “OK” appears.
    7. Turn OFF the main power switch and turn it ON again more than 10 seconds after. 
    8. Update the PRCB firmware.
    9. Make the specified readjustments. 
  5. If the above actions do not solve the problem, contact KMBT.

  • Code: C2A14

Description:

Drum unit/K new release failure

The status with the new unit is not cleared after the new drum unit is set.

Remedy:

  1.  Clean the connection between the drum unit and the machine if dirty.
  2. Reinstall drum unit. 
  3. Check the connector between drum unit-FRB CN12 for proper connection and correct as necessary. 
  4. Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.
  5. Replace the drum unit. 
  6. Replace FRB. 
  7. Replace PRCB.

  • Code: C3101

Description:

Fusing roller separation failure

• With the fusing roller being retracted, the fusing pressure home sensor (PS38) is not unblocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating.

• With the fusing roller being pressed, the fusing pressure home sensor (PS38) is not blocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating.

 

Remedy:

  1. Check the connector between M11-PRCB CN13 for proper connection and correct as necessary.
  2. Check the connector between fusing unit-relay CN98, CN99, CN104-PRCB CN5 for proper connection and correct as necessary.
  3. PS38 I/O check, sensor check PRCB CN5-12 (ON) 27 to 28-C.
  4. M11 operation check PRCB CN13-1 to 4 25-C.
  5. Replace M11.
  6. Replace the fusing unit.
  7. PRCB IC26 conduction check.
  8. Replace PRCB.

 

  • Code: C3201

 

Description:

Fusing motor failure to turn

The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary.

 

Remedy:

  1. Check the connector between M3-PRCB CN2 for proper connection and correct as necessary.
  2. Check the loading status of the fusing unit drive, and correct the error as necessary.
  3. M3 operation check PRCB CN2-9 (REM) PRCB CN2-12 (LOCK) 27-I to J.
  4. Replace M3.
  5. Replace PRCB.

  • Code: C3202

Description:

Fusing motor turning at abnormal timing

The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.

Remedy:

  1. Check the connector between FM8-relay CN106- PRCB CN12 for proper connection and correct as necessary. 
  2. Check the fan for possible overload and correct as necessary. 
  3. FM8 operation check PRCB CN12-1 (REM) PRCB CN12-3 (LOCK) 26-C. 
  4. Replace FM8. 
  5. PRCB ICP3 conduction check. 
  6. Replace PRCB.

  • Code: C3425

Description:

Fusing warm-up trouble

• Detected temperature of the heating roller temperature sensor (TEMS) does not go up a given range of temperature even after a lapse of given period of time at warm up.

• The warm-up is not completed even after the set period of time has elapsed after the warm-up is started.

• Less than the predetermined temperature of the heating roller temperature sensor (TEMS), even after a predetermined period of time after warm-up is complete.

Remedy:

  1. Check the fusing unit for correct installation (whether it is secured in position). 
  2. Check the open/close operation of the right door.
  3. Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary. 
  4. Replace the fusing unit. 5 Replace PRCB. 6 Replace DCPU.

 

  • Code: C3722

Description:

Fusing abnormally high temperature detection (Edge of the heating side)

Detected temperature of the heating roller thermistor/1 (TH1) goes beyond a given temperature for a given period of time consecutively.

Remedy:

  1. Check the fusing unit for correct installation (whether it is secured in position).
  2. Check the open/close operation of the right door.
  3. Check the fusing unit and PRCB for proper connection and correct or change as necessary.
  4. Replace the fusing unit.
  5. Replace PRCB.

  • Code: C3725

Description:

Fusing abnormally high temperature detection (Main of the heating side)

• Detected temperature of the heating roller temperature sensor (TEMS) goes beyond a given temperature for a given period of time consecutively.

• The hard protector signal error is detected for a given period of time consecutively.

 

Remedy:

  1. Check the fusing unit for correct installation (whether it is secured in position). 
  2. Check the open/close operation of the right door. 
  3. Check the fusing unit and PRCB for proper connection and correct or change as necessary. 
  4. Replace the fusing unit. 
  5. Replace PRCB.

  • Code: C3726

Description:

Fusing abnormally high temperature detection (Center of the heating side)

Detected temperature of the heating roller thermistor/2 (TH2) goes beyond a given temperature for a given period of time consecutively.

Remedy:

  1. Check the fusing unit for correct installation (whether it is secured in position).
  2. Check the open/close operation of the right door.
  3. Check the fusing unit and PRCB for proper connection and correct or change as necessary.
  4. Replace the fusing unit.
  5. Replace PRCB.